Terms and Conditions in Brief

Little Haven Nursery Full Day Care Fees: 
How we calculate our fees: Our fees are based on calendar months, we charge in advance for days booked each month in line with each calendar month. We review our fees each March of each year and increase them when we need to inline with staffing costs and cost of living increases.

Sibling discount: Siblings both attending more than three full days per week are given a 5% discount on the fees for the eldest child. Any families with 3 or more children are advised to please speak to our Nursery Manager to discuss options.

Included as a charge in our fees: Breakfast, lunch, high tea, snacks, nappies, baby wipes, nappy cream and sun cream. Parents are asked to provide:  formula milk, wellington boots and spare clothing.

Payment of fees: Fees are payable monthly in advance by the 1st of each month. We ask that payment is made via Bacs, childcare vouchers, childcare offer funding or via your tax free childcare account.

Additional Financial support: As part of Working Tax Credit you may qualify for additional financial support. For further information, please contact the Tax Credit Helpline on 0345 300 3900 or visit https://www.gov.uk/benefits-credits/tax-credits.

Nursery closure and bank holidays: Our nurseries are open for 51 weeks of the year. We are closed for working days over the Christmas and New Year period and for all bank holidays. Bank Holidays (except Christmas and New Year) are chargeable to our full day rate. 

No refund is given for days unattended i.e. due to sickness, family holidays or for Bank Holidays. When giving notice: we must have 4 full weeks’ notice in writing or the payment of 4 weeks’ fees in lieu of notice is required to reduce a child’s days before the withdrawal of a child from the nursery.

Joining our waiting list: A registration fee of £50.00 is payable to join our waiting list and nursery. Our waiting list can be joined by completing the interest form for the nursery. No space will be secured without a registration fee being paid on time of sign up.

Securing a place in one of our nurseries: We prefer two full days minimum, however if we have a space we may consider one day per week or half days only in the morning session. Once a place has been offered, and a registration fee of £50.00 has been received, we will require one full month or applicable part month fees paid in advance. Please see our full T&C’s for further information.